FormFactor Named as a VLSIresearch 10 BEST Supplier of Chip Making Equipment in Annual Customer Satisfaction Survey
Company also achieves #1 ranking as a Supplier of Test Connectivity Systems for 4th consecutive year
LIVERMORE, Calif., June 08, 2017 (GLOBE NEWSWIRE) — FormFactor, Inc. (NASDAQ:FORM), an industry-leading electrical test and measurement supplier to the semiconductor industry, announced it has earned places on the 10 BEST list of Suppliers of Chip Making Equipment and Suppliers of Test Connectivity Systems in VLSIresearch’s Annual Customer Satisfaction Survey. Rankings are based on direct customer feedback representing the full spectrum of customers, including Integrated Device Manufacturers (IDMs), Fabless companies, and Outsourced Assembly and Test (OSAT) producers.
Worldwide participants were asked to rate equipment suppliers among fifteen categories based on three key factors: supplier performance, customer service, and product performance. FormFactor was named a 10 BEST Supplier of Chip Making Equipment for the first time, in the first year of participation by the Company’s probe systems business in the survey. For the fourth consecutive year, customers named FormFactor #1 as a Supplier of Test Connectivity Systems, a category that is specific to probe cards, test sockets, and device interface boards. FormFactor achieved its highest ratings in the categories of “Partnering” and “Technical Leadership” and was also recognized as 2016 Top Supplier of Semiconductor Probe Cards Worldwide in a report released by VLSIresearch in April of this year.
- Dan Hutcheson, CEO of VLSIresearch, attributed FormFactor’s sustained superior rankings to the company’s close partnerships with its customers, who need to drive continuous innovation with greater control and fewer economic risks. “This year’s results reflect FormFactor’s commitment to deliver the technology expertise and high-performance products that enable customers to meet market demands, while reducing their overall cost of test,” he said.
“We are honored that in a year where we brought FormFactor and Cascade Microtech together, our customers recognized our continued commitment to customer satisfaction,” said CEO Mike Slessor. “It gives the entire FormFactor team great pride to see our customers validate FormFactor’s role as a collaborative electrical test and measurement partner in the semiconductor industry ecosystem, helping our customers get their devices to market faster. We look forward to continuing to innovate with our customers, producing unique electrical test and measurement solutions to meet the challenges of evolving semiconductor materials and devices.”
For more on VLSIresearch’s 2017 Customer Satisfaction Survey, please visit www.vlsiresearch.com.
About the VLSIresearch Customer Satisfaction Survey
VLSIresearch received feedback from more than 79% of the chip market and 72% of subsystems customers for this year’s survey. The survey spans 2 ½ months and covers five languages. Worldwide participants were asked to rate equipment suppliers among fifteen categories based on three key factors: supplier performance, customer service, and product performance. 2,366 surveys were returned, resulting in 34,543 total responses. The VLSIresearch annual Customer Satisfaction Survey is the only publicly available opportunity since 1988 for customers to provide feedback for suppliers of semiconductor equipment and subsystems.
VLSIresearch is an award-winning provider of market research and economic analysis on the technical, business, and economic aspects within semiconductor, nanotechnology, and related industries. VLSIresearch provides intelligence for faster and better decision making in the areas of semiconductors, photovoltaics, LEDs, manufacturing, materials, and critical subsystems. VLSIresearch was founded in 1976.
FormFactor, Inc. (NASDAQ:FORM), is a leading provider of essential test and measurement technologies along the full IC life cycle –from characterization, modeling, reliability, and design de-bug, to qualification and production test. Semiconductor companies rely upon FormFactor’s products and services to accelerate profitability by optimizing device performance and advancing yield knowledge. The Company serves customers through its network of facilities in Asia, Europe, and North America. For more information, visit the Company’s website at www.formfactor.com.
Statements in this press release that are not strictly historical in nature are forward-looking statements within the meaning of the federal securities laws, including statements regarding anticipated results, market conditions or trends, expectations and plans. These forward-looking statements are based on current information and expectations that are inherently subject to change and involve a number of risks and uncertainties. Actual events or results might differ materially from those in any forward-looking statement due to various factors, including, but not limited to: changes in demand for the company’s products; risks in technical execution and capacity expansion; changes in seasonality; risks to the company’s ability to execute on its operational model; the company’s ability to continue to be a leading supplier in the probe card industry; risks to the company’s ability to timely deliver products and to meet customer demand; and changes in the market and macro-economic environments. Additional information concerning factors that could cause actual events or results to differ materially from those in any forward-looking statement is contained in the company’s annual report on Form 10-K, quarterly reports on Form 10-Q and other filings by the company with the U.S. Securities and Exchange Commission, under the caption “Risk Factors” and elsewhere. Copies of these SEC filings are available at http://www.sec.gov. Unless required by law, the company assumes no obligation to update the information in this press release, to revise any forward-looking statements, or to update the reasons actual results could differ from those anticipated in forward-looking statements.