We collect personal information from visitors to this website through the use of online forms, when you contact and correspond with FormFactor, and when you take certain actions on this website such as requesting a quote, product, or service, or making a sales or service inquiry. We may collect the following types of information about you: name, address, phone number, email address, title, as well as product information you request, product serial numbers you inquire about, and the respective markets you work in.
When you provide your personal information to us, you accept that we may retain it and that it may be held by us or any third party that processes it on our behalf for the purposes of providing the information or services that you have requested. Any third parties who process personal information on our behalf are required to maintain the confidentiality and privacy of the personal information that they process for us.
Maintaining the privacy of your personal information is of the utmost importance to us. FormFactor maintains physical, electronic, and procedural safeguards in accordance with generally accepted standards to protect your personal information. However, FORMFACTOR CANNOT GUARANTEE THE ABSOLUTE SECURITY OF YOUR INFORMATION IN ITS POSITION NOR CAN IT GUARANTEE THE ABSOLUTE SECURITY OF YOUR INFORMATION SENT TO A THIRD PARTY.
FormFactor’s Use of Information
FormFactor may use the personal information we collect from you for the following reasons:
- Enhance your overall experience on this website;
- Understand how this website is used so that we can continuously improve it and the services we provide to you;
- Provide and personalize our services;
- Assess, handle, and respond to your inquiries and requests;
- Administer orders and accounts relating to our suppliers and customers;
- Allow you to participate in the interactive features on this website, where you choose to do so;
- Send you service related communications, including announcements and updates;
- Send you newsletters and information about products, services, and promotions relating to FormFactor and its subsidiaries;
- Comply with court orders, subpoenas, other legal or regulatory requirements, or as needed in the event of litigation.
We may also generate, use and disclose aggregated and/or anonymized information and statistics about your use of this website for marketing and strategic purposes. However, no individual will be individually identifiable from these aggregated and/or anonymized information and statistics.
It is FormFactor’s policy not to disclose your personal information to unaffiliated third parties for commercial purposes, except where required by law, by a subpoena or order issued by a court of competent jurisdiction or authorized governmental agency, or as necessary to provide products or services you’ve requested.
Information provided to FormFactor, Inc. will be shared among FormFactor and its subsidiaries located in North America, Europe, and Asia, and may be shared with FormFactor’s channel partners in order to fulfill your requests. However, FormFactor will endeavor to protect all personal information collected through this website in accordance with generally accepted data protection standards.
If you prefer that FormFactor not collect, retain, use, or disclose your non-public personal information to unaffiliated third parties, you may opt out of these practices by writing to us at the contact address indicated at the bottom of this Policy.
Accessing and updating your personal information
You have a right to access the personal information we have about you. To request information regarding the personal information we hold about you, please write to us at the contact address indicated at the bottom of this Policy. If you would like to update or correct the personal information we hold about you, please write to us at the contact address indicated at the bottom of this Policy.
ATTN: Legal Department
7005 Southfront Road
Livermore, CA 94551, USA