Customers Rank FormFactor as World’s Best Supplier of Subsystems for Second Consecutive Year in VLSIresearch’s Annual Customer Satisfaction Survey
May 22, 2015
FormFactor, Inc. (NASDAQ: FORM) today announced that for the second year in a row, it is the world’s RANKED 1st supplier in the 2015 THE BEST Suppliers of Subsystems. Subsystems — which includes semiconductor probe cards — is one of 16 market segments covered by the VLSIresearch Customer Satisfaction Survey.
The RANKED 1st Supplier distinction is the latest accolade for FormFactor. Last month, the company was named the world’s top supplier of semiconductor probe cards by VLSIresearch in its 2014 survey of probe card vendors.
“It is an honor for FormFactor to be ranked so highly again this year by valued customers,” said Mike Slessor, FormFactor’s CEO. “Our customers are pushing technology barriers in semiconductor design and manufacturing and this requires us to maintain a focus on innovation. We are committed to collaborating closely with each of our customers to help them reduce test costs and enable technology roadmaps. When our dedicated efforts are rewarded by high customer satisfaction ratings, it is a special thrill for our team.”
FormFactor’s highest rating was earned in “Support After Sales”, which the company attributes to its comprehensive localization strategy to be close to customers. Today, the company’s global infrastructure includes 16 service centers, 7 international sales offices and 4 international design centers. Service centers in Korea and Europe were recently expanded with state-of-the-art equipment, increasing the company’s local service capabilities and reducing repair turn-around time.
FormFactor also received recognition for “Commitment” and “Partnering”. With close customer collaborations being a strategic imperative, FormFactor’s commitment is reflected in continuous R&D to support customers with test expertise and advanced probe technology from early design to final test. This includes MEMS probe technology where the company is enabling “More-than-Moore” advanced packaging techniques like Cu pillar and 2.5D/3D stacking. In 2014, FormFactor shipped probe cards that, in total, included more than 25 million MEMS probes to support customers worldwide in this advanced arena.
G. Dan Hutcheson, CEO of VLSIresearch, linked FormFactor’s repeated superior ratings to its success in helping customers achieve aggressive roadmap milestones in stating “This year’s ranking shows that FormFactor continues to strike the right balance of delivering advanced high-performing probe card solutions and providing excellent technical service and support.”
For more on VLSIresearch’s 2015 Customer Satisfaction Survey, please visit www.vlsiresearch.com.
VLSIresearch is an award-winning provider of market research and economic analysis on the technical, business, and economic aspects within semiconductor, nanotechnology, and related industries. VLSIresearch provides intelligence for faster and better decision making in the areas of semiconductors, photovoltaics, LEDs, manufacturing, materials, and critical subsystems. VLSIresearch was founded in 1976.
FormFactor, Inc. (NASDAQ: FORM) helps semiconductor manufacturers test the integrated circuits (ICs) that power consumer mobile devices, as well as computing, automotive and other applications. The company is one of the world’s leading providers of essential wafer test technologies and expertise, with an extensive portfolio of high-performance probe cards for DRAM, Flash and SoC devices. Customers use FormFactor’s products and services to lower overall production costs, improve their yields and enable complex next-generation ICs. Headquartered in Livermore, California, the company services its customers from a network of facilities in Europe, Asia and North America. For more information, visit the company’s website at www.formfactor.com.
Statements in this press release that are not strictly historical in nature are forward-looking statements within the meaning of the federal securities laws, including statements regarding anticipated results, market conditions or trends, expectations and operating plans. These forward-looking statements are based on current information and expectations that are inherently subject to change and involve a number of risks and uncertainties. Actual events or results might differ materially from those in any forward-looking statement due to various factors, including, but not limited to: risks of the company’s ability to collaborate effectively with customers, to engage in continuous R&D and innovation to support customers’ requirements and roadmaps, and to continue to execute its comprehensive localization strategy to be close to customers; and risks of the company’s ability to continue to be the leading supplier in the probe card industry, to timely deliver products to customers that enable customer roadmaps and reduce the cost of test, to achieve its growth objectives, and to meet customer demand for the company’s DRAM, Flash Memory and SoC products; and changes in the market and macro-economic environments. Additional information concerning factors that could cause actual events or results to differ materially from those in any forward-looking statement is contained in the company’s Form 10-K for the fiscal year ended December 27, 2014, as filed with the SEC, and subsequent SEC filings. Copies of the company’s SEC filings are available at http://investors.formfactor.com/sec.cfm. The company assumes no obligation to update the information in this press release, to revise any forward-looking statements or to update the reasons actual results could differ materially from those anticipated in forward-looking statements.