Customers Rate FormFactor as World’s Best Supplier of Subsystems in the 2014 VLSIresearch Customer Satisfaction Survey
May 22, 2014
LIVERMORE, Calif. — May 22, 2014 — FormFactor (Nasdaq: FORM) today announced that it achieved a RANKED 1st Supplier of Subsystems distinction in the 2014 Customer Satisfaction Survey published annually by leading market research firm, VLSIresearch. Subsystems—which includes semiconductor probe cards—is one of 15 market categories covered by the VLSIresearch Survey.
The distinction is the second industry-leading achievement for FormFactor this month. The company was ranked as the world’s top supplier of semiconductor probe cards in a separate VLSIresearch report*.
This year’s survey spanned two-and-a-half months and covered five languages. VLSIresearch received feedback from 83 percent of the Subsystems market. Worldwide participants were asked to rate suppliers on three key factors: supplier performance, customer service, and product performance.
“We’re honored to be recognized for our collaborative engagements with customers,” said FormFactor’s CEO and Executive Chairman Tom St. Dennis. “Much credit goes to our employees. It’s their expertise and passion for innovation that produces the probe card technology valued by customers. This public acknowledgement only deepens our commitment to helping customers improve their yield management and shorten the time to revenue.”
“FormFactor is to be congratulated for its outstanding rating of higher than a 9.0,” said G. Dan Hutcheson, CEO of VLSIresearch. “The Survey results reveal customer appreciation for FormFactor’s product performance and technical leadership, as well as a high level of satisfaction with the company’s customer care model.”
For more on the 2014 Customer Satisfaction Survey, please visit www.vlsiresearch.com
*The Probe Card Market – 2013 Market Results & Forecast Update
VLSIresearch is the leading provider of market research and economic analysis on the technical, business and economic aspects within semiconductor, nanotechnology and related industries. The company is known for its unparalleled accuracy, innovation in market research, and its sharply focused insight into the rapidly changing landscapes of the industries covered. VLSIresearch’s primary databases and reports cover the semiconductor, flat panel display, PV cell and module manufacturing, and associated high technology industries. VLSIresearch was founded in 1976. The VLSIresearch report, “The Probe Card Market – 2013 Market Results & Forecast Update,” is available now at www.vlsiresearch.com.
Statements in this press release that are not strictly historical in nature are forward-looking statements within the meaning of the federal securities laws, including statements regarding anticipated results, market conditions or trends, expectations and operating plans. These forward-looking statements are based on current information and expectations that are inherently subject to change and involve a number of risks and uncertainties. Actual events or results might differ materially from those in any forward-looking statement due to various factors, including, but not limited to: changes in the market demand for the company’s products; the company’s ability to timely develop and deliver products to test advanced memory and SoC devices; and the company’s ability to successfully service and collaborate with customers to assist them on improving their yield management and shorten the time to revenue. Additional information concerning factors that could cause actual events or results to differ materially from those in any forward-looking statement is contained in the company’s Form 10-K for the fiscal year ended December 28, 2013, as filed with the SEC, and subsequent SEC filings, including the company’s Quarterly Reports on Forms 10-Q. Copies of the company’s SEC filings are available at http://investors.formfactor.com/edgar.cfm. The company assumes no obligation to update the information in this press release, to revise any forward-looking statements or to update the reasons actual results could differ materially from those anticipated in forward-looking statements.